POWERED BY
RESIDENT
HAPPINESS

ABOUT US

Discover the True Meaning of Community

At True Connection Communities, we’re passionate about empowering our residents to live their best lives. We believe in creating a community that fosters connection and belonging, and enables individuals to embrace their independence. 

Our team of compassionate professionals is dedicated to providing exceptional care and support to enable you to thrive and achieve your fullest potential. Our vibrant retirement communities offer a range of living options designed to meet your unique needs and preferences. 

Join us today and discover how we can help you embrace more life!

MEET OUR TEAM

jim-pusateri
Jim Pusateri

Chief Executive Officer

Betty Jo Webb
Betty Jo Webb

Vice President of Sales

brian-oneill
Brian O’Neill

Vice President of Community
Maintenance

Leslie Fisher is the Vice President of Human Resources at True Connection Communities
Leslie Fisher

Vice President of Human
Resources

geoff duncan
Geoff Duncan

Vice President of Marketing

Marion Heard, Regional Director of Operations, True Connection Communities
Marion Heard

Regional Director of
Operations

Cheryl Hartman Regional Director of Operations
Cheryl Hartman

Regional Director of
Operations

Jackie Magnotte
Jackie Magnotte

Regional Director of Sales & Marketing

True Connection Communities Logo
Facebook Linkedin
CONTACT US

(800) 900-5055
[email protected]
17757 US Highway 19 N, Suite 560,
Clearwater, FL 33764

COMPANY
HELP
Accessibility Logo
Pet Friendly Logo
Fair Housing Logo
uncomn-logo
© 2023 True Connection Communities
All Rights Reserved
jim-pusateri

Jim Pusateri

Chief Executive Officer

Jim has over 25 years of experience in the senior living industry and was heavily involved in the early-stage growth of several significant senior living platforms, including those of Brookdale and Horizon Bay. Throughout his career, he has held various senior management positions in the industry with responsibility for oversight of sales and marketing, operations, hospitality, development, and human resources. He most recently served as the co-chief operating officer of Senior Lifestyle Corporation, an owner, operator, and developer of senior living communities with a portfolio of more than 180 properties. Previously, he was a senior vice president of sales at Brookdale, where he was responsible for strategic oversight of the sales teams at over 1,100 communities and developed large-scale training programs for the company.
Jim earned a Bachelor of Arts in Interpersonal Communications from University of Kansas. Jim has been with both Green Courte and True Connection Communities since 2018.

What drew you to senior living?

“I believe being a part of senior living is a calling, and it called me the first time I walked into a retirement community. Starting out as a sales counselor, I still remember the first call I made to Betty. All these years later, I remember her phone number, her children’s names, her cat’s name (Samantha), just as I remember details about so many amazing people I have had the privilege of meeting over the years. These people have allowed me to see the world through an unusual and wonderful lens. Along with our employees, this community has become a vast, extended family for me, making me the luckiest guy around.”

Betty Jo Webb

Vice President of Sales

Betty Jo has held positions as a Regional, Divisional, and Vice President of Sales for both Enlivant and Brookdale, consistently earning accolades as a top sales performer and leader. In her most recent role at Enlivant, Betty Jo successfully led a team of nine regional sales leaders, overseeing more than 100 communities across 14 states. She firmly believes in the importance of process and training as key elements for achieving sales success. Betty Jo commenced her professional journey in the real estate sector, where she owned and operated her own real estate appraisal firm.

What drew you to senior living?

“I was drawn to senior living due to my profound respect for the wisdom and experiences that seniors possess. Working in this sector provided an opportunity to ensure that seniors receive the care and respect they deserve in their later years. Every day, I am inspired by their strength and resilience, and by their stories that span decades. It is truly gratifying to contribute to an environment where seniors can thrive, feel valued, and live comfortably. My role in senior living isn’t just a job, it’s a commitment to improve the quality of life for those in our care, and this responsibility is something I deeply value.”

brian-oneill

Brian O’Neill

Vice President of Community Maintenance

Brian has over 25 years of senior care and housing experience, serving in leadership roles. He joined True Connection Communities in January of 2019 as national director of community maintenance. Prior to that, he worked at Brookdale Senior Living for 25 years, serving in many roles including divisional director property management, regional director property management and energy manager.

What drew you to senior living?

“Twenty-six years ago, I had the opportunity to start working in the senior living industry and have never looked back. I lost all four of my own grandparents by the time I was four years old. Impacting the quality of each of the lives of seniors I meet is so rewarding. I like to bring this generation of seniors the amenities they need today, and plan for the amenities that a future generation of seniors will want and need. When an upcoming renovation is on the horizon, I always consider both of those factors to ensure we meet seniors’ needs today and in future. Serving seniors is my true calling.”

Leslie Fisher is the Vice President of Human Resources at True Connection Communities

Leslie Fisher

Vice President of Human Resources

Leslie has over 25 years of hospitality experience working in both the food service and hotel industry. Throughout her career, she has been in leadership roles in Human Resources, Training and Development, and Operations. Prior to joining True Connection Communities, Leslie was the Senior Vice President of Human Resources and Training for Red Roof Inns where she was the strategic leader for brand culture, talent acquisition, compensation/benefits, employee relations and performance management for the company-managed portfolio of assets. Additionally, she was responsible for quality and talent development initiatives for 600+ company-managed and franchise locations across the brand.

Leslie has a Bachelor of Arts in Communications from Wright State University. She has also  earned her SHRM-SCP (Society of Human Resource Management-Senior Certified Professional) and ATD-CPTD (Association for Talent Development-Certified Professional in Training and Development).

What drew you to senior living?

“Throughout my life I’ve always been passionate about the well-being of others and finding ways to make others feel special. Simple acts of kindness, compassion, a caring heart, and a genuine interest in others are gifts I know I can share. I treasure my memories with my grandparents – from pot roast Sundays to family photos taken on the living room couch, playing cards together, or a simple hug to warm the soul, I know that memories are formed in unexpected ways. The residents and staff at our senior living communities become family to us and I love being a part of the memories and stories shared.”

geoff duncan

Geoff Duncan

Vice President of Marketing

Geoff has built a remarkable career, marked by strategic innovation and operational efficiency. His extensive expertise in direct response marketing propelled PropertyForce to its leadership position in the wholesale real estate sector. Before joining PropertyForce, Geoff honed his skills and leadership through diverse marketing roles within the hospitality industry, including stints with MGM Resorts International and PENN Entertainment. Geoff obtained his MBA at Indiana University’s Kelley School of Business and a Bachelor of Science degree from Metropolitan State University of Denver.

What drew you to senior living?

My family always emphasized the importance of fostering happiness and well-being for those in their golden years. The sight of my grandmother, content and thriving in a senior living community, deeply impacted me. It kindled a desire to contribute to an industry that brings joy to not just the residents, but also their loved ones. I saw a unique opportunity to apply innovative ideas, learned through a diverse marketing background, to create fulfilling experiences in senior living. It’s about more than just providing a service—it’s about enriching lives, and that is what truly drew me to this sector.”

Marion Heard, Regional Director of Operations, True Connection Communities

Marion Heard

Regional Director of Operations

Marion has 23 years of senior living experience working in Sales and Operations. Prior to joining True Connection Communities, she was an award-winning Executive Director with Five Star Senior Living.  Marion’s career also encompasses 14 years of senior housing sales director experience with Vi and Brookdale senior living.  She has a Bachelor of Science degree from the University of Florida in Recreation Therapy and worked with seniors in a hospital setting while in school.

What drew you to senior living?

“I have spent my entire career working with seniors.  It all started with volunteer hours needed for one of my college classes which led me to a local nursing home. I called Bingo, read newspapers, helped with feeding, and just talked with the seniors. The smiles and the brightness in their eyes when they saw me coming made my day. Thirty years later, I am still addicted to the feeling I get when I can make my senior residents happy.”

Cheryl Hartman Regional Director of Operations

Cheryl Hartman

Regional Director of Operations

Cheryl has over 30 years of senior care and housing experience, serving in various leadership roles. Cheryl began her career in senior living as a community Sales Director where she was promoted to an Executive Director and then into regional operations. Cheryl continued her career with regional and national companies focusing on Independent Living, Assisted Living, and Memory Care.

What drew you to senior living?

“I was raised with my maternal grandmother living in our home. I watched and assisted my mother in providing care for my grandmother until the end of her life. This helped me to understand the aging process while gaining respect and appreciation for older adults. It is my privilege to work in our residents’ home and help to develop an environment full of joy while respecting the individual. I’m so blessed to have this opportunity to make a positive impact for seniors.”

Jackie Magnotte

Jackie Magnotte

Regional Director of Sales & Marketing

Jackie’s career in senior living sales began at Oakland University, where she successfully juggled her academic responsibilities with her role as a dining room server. After graduating in 2006 with a Bachelor of General Studies, Jackie joined the Pine Ridge communities as a Sales Director in 2008. Notably, during her tenure at Garfield from 2011-2022, she achieved 100% occupancy in two of the three communities she managed. Jackie was promoted to Area Sales Director in 2018 and, due to her exceptional performance, ascended to her current position as Regional Sales Director in July 2022. Her journey from server to director reflects her unwavering dedication to the senior living sector, making her a valuable leader on our team.

What drew you to senior living?
“My journey into senior living started in college as a dining room server. Inspired by the wisdom and resilience of seniors, I chose to dedicate my career to this sector post-graduation. From server to Regional Sales Director, each step has been about more than a role; it’s about being part of a community where respect and care are paramount. Every day, I’m committed to enhancing the lives of those we serve, making this journey truly fulfilling.”